Franchise Finder Newsletter Oct/Nov 2006
Welcome to the Franchise Finder Newsletter
Contents:
Franchise Finder News
  • Small Business Finder - A new addition to the Finder Series about to launch
  • New Franchisors to the Website
Louise's Franchise Ideas
Marketing Your Franchise Online: 10 Guidelines for Successful E-newsletters
Q and A with Franchisors
(Green Leaf, Property Mania, The Chocolate Cafe, MiniMelts, Master Maths, The Tax Shop and Biltong Paradise)
News

New Franchisors and Small Business Finder

 New Franchisors listed on Franchise Finder
Cape to Cuba - Cape to Cuba, founded in 1999 is an authentic Cuban Restaurant. Now by popular demand the magic and vibe of this concept restaurant is offered throughout South Africa as franchise opportunities.
Read more about this franchise..
Kid's Clay - Kids just love to play with clay!  It allows them to express their feelings in a creative way and develops their fine motor co-ordination skills. Become part of an existing group of 10 Kid's Clay Franchises that have been operating since 2002.  Read more about this franchise.. 
Zibby Cleaners - Zibby Cleaners is a National Dustbin Cleaning Franchise that was established in February 2003. The franchise focuses on cleaning and disinfecting wheelie dustbins and offers a proven successful business system.
Read more about this franchise..
 
 Small Business Finder to launch on the 1st November 2006
We will be launching a new sister site on the 1st November called Small Business Finder.co.za. The website will be listing small businesses that are for sale in South Africa, specifically ones that have a selling price of less than
R2 million.

All business listings that we receive in the month of October will be listed on the website at no charge, and will only be taken off the website once they are sold. So if you know of anyone selling a business, please let them know about the website and they can contact us on 031-764 6350 or via email info@franchisefinder.co.za for more information.
Louise's Franchise Ideas
 
Here are a few of my Franchise Concept Ideas. Remember that franchising is not an overnight process by any means and growth and expansion happens over years. Once you have at least one successful and profitable store, one can look into franchising the concept. I believe that the ideas below, once up and running as successful businesses, will be well suited to the franchising world

Franchise Idea No.1: Sushi on the Move for Corporate Events and Dinner Parties

More and more people have grown to love Sushi, myself included! What about creating a mobile Sushi Bar? Obviously one has to know how to prepare, make and serve Sushi but if you have some experience in the food and/ or catering industry you might find this an area to explore. You could market yourself to event co-ordinators and target the "corporate functions" market or even find a niché in serving Sushi at exclusive home dinner parties or events.
Franchise Idea No.2: Mobile Coffee Franchise
Everyone enjoys a good cup of coffee. The idea of this franchise is to firstly serve coffee (and all other coffee related drinks) to office blocks in the morning during the week and secondly to serve coffee at sporting or cultural events on the weekend or during holidays. With this type of franchise, you could call on office blocks in the morning and then work as many number of weekends as you like. Your initial investment would involve a delivery van, the coffee-making equipment and branding.
Franchise Idea No.3: Pita Bread and Fillings - Mobile Franchise
Again, this is a franchise that involves food. There are franchises that sell Hot Dogs, Chips, Burgers, Ice-Cream, so what about creating a business that sells delicious Pita's? You could come up with recipes for several fillings and even sauces and then sell these at weekend sporting or cultural events with the use of a mobile trailer. This type of franchise could even grow into a small fast food outlet at a shopping mall - as long as the food is good and the concept is well branded, you are well on your way!
Franchise Idea No.4: Zulu Courses
I haven't seen a franchise teaching Zulu as yet. If there are franchises that teach maths, english and computers, why not a franchise that teaches Zulu?  This business would need to be started by someone with a passion for education and someone with experience or knowledge of the education system and syllabus. Obviously, the potential franchisees would need to be fluent in Zulu in order to take on this franchise. Start-up costs would be small and you could run this business from home.

E-newsletters are excellent ways to market your product or service and to stay in touch with your clients or potential clients. Many businesses have started to use this marketing tool and indeed it should be encouraged because people are becoming increasingly computer, web and email savvy!

There are however a few guidelines that one should follow in order to create a successful e-newsletter with many subscribers. Here are 10 Top Guidelines:

Make your e-newsletters relevant and regular.
Ensure that the content is practical and useful to the reader - you want people to look forward to receiving your newsletter. You need to be consistent and send out your newsletters regularly but also remember that you don't want to hound the reader with a newsletter every second day! I would recommend a newsletter to be sent out on a monthly basis for most businesses or every two weeks in some cases.
Ensure subscribers of your privacy policy.
The policy could appear on your website and/or at the bottom of any email newsletter. Ensure subscribers that their email addresses are private and that they will not be sold or given away to any party.

Use shorter sentences and paragraphs.
Keep paragraphs to less than 6 lines. Keep ideas simple and clear, with basic wording and clear language.

Use lists!
Use numbers or bullet points to keep things clear. As people scroll up and down their screen, give them reference points. Make it easy to navigate your material.
Use a standard banner for your newsletter.
The first screen (first impression) of your letter must be consistent from one issue to the next. Make it pleasant, give the essential info (title, your name, perhaps the date or issue number), and keep it simple.
Use a table of contents.
Again, think in terms of easy navigation. Use clever titles to catch the reader's interest, and give them a map to help them find the material that interests them most!
Use a clean layout.
Use distinctive marks to separate each section. Use lots of white space. Surround your best ideas with blank space, to draw the eye to them.
Unsubscribe option
Always offer your subscribers an unsubscribe option and make this as easy as possible to do. You don't want to frustrate people by sending them emails that they would rather not read.
Remember to think carefully about your subject line.
Spam filters are extremely clever these days and scrutinize your subject line for Spam Indicators. To avoid been filtered as spam, do not use any punctuation in the subject line such as question or exclamation marks. Try not to avoid using calls to action such as"Get," "Open," "Download," "Buy," "Save," Make, "Take" and "Respond." Then there are the pronouns - I'm sure you would think that these words would be relatively harmless but you are wrong. Do not use the words "You," "Your" and "I" as the first word in the subject line. Lastly, there is the word "Free" - this is a guarateed to get your email filtered out as spam.
In your newsletter, it's vital to have relevant content, but in many ways it's even more important to present it elegantly. Take the time to present your great ideas as attractively as possible.
Q & A with Franchisors
We put forward a few questions to franchisors
Master Maths Franchise

When and how did you start your business?
Master Maths was established in 1976. One of the first franchise businesses in SA Founder member of FASA

What made you decide to franchise your business?
New owners bought the company as a going franchise concern. Great need for Mathematic extra tuition countrywide and franchising was ideal way of providing a much needed service. Also good way of creating opportunity for people to own their own profitable businesses in the feld of education.

What was the most difficult part of franchising your business?
Bought it as a going concern

Did a business consultant help you through the process of franchising your business?
No.

What are your opinions on franchising?
Excellent safe and proven way to start a business.Many people do not have the skills to run a business . With 30 years business experience in our field the chances of sucess are so much higher. Less risky for new entry.
The franchisor is :

- The leader, thinking ahead, Spending resources and time in research development and ensuring continuity of the   organisation.
- Trains franchisee and staff to successfully operate the business
- Provides operational manuals etc on the day-to-day running of the business
- Supports, guides and advice a franchisee
- Monitors the franchisee
- Set the standards on how the business will be conducted


What are the 3 most important qualities that you look for in a potential franchisee?
Understand the concept of franchising
Positive hardworking and proud to be associated with the brand
Financially capable of running a business

Where do you see your franchise in 5 years time?
Stil growing at the rate of between 35 - 40% as we have done over the last couple of years. Master maths has been operating now for 30 years and will still be in 30 years time - hopefully with a centre in every town in SA. We currently have 130 Master Maths campuses in SA.

Biltong Paradise Franchise
When and how did you start your business?
We started you business 16years ago.

What made you decide to franchise your business?
We had so many demands for the same business opportunity through friends,family and customers that we decided on franchising the concept.

What was the most difficult part of franchising your business?
All the admin. Doing everything right from the start. It is better to do everything thorough from the start rather than having a lot of problems along the way.

Did a business consultant help you through the process of franchising your business?
Yes because it is a complicted procedure it is better to use the help of a consultant.
What are your opinions on franchising?
There are so many success stories. Be sure the brand you invest you money in is registered at FASA.

What are the 3 most important qualities that you look for in a potential franchisee?
Self motivated
Positive attitude
Be willing to work hard

Where do you see your franchise in 5 years time?
The market leader in Biltong Franchise.
The Tax Shop Franchise

When and how did you start your business?
The Tax Shop offically started in December 2001. It was borne out of a need to supply taxation services to individuals quickly and cheaply.

What made you decide to franchise your business?
We reaslised that a huge gap existed in the market for such a business as this. The gap not only existed in our town but nationally as well.

What was the most difficult part of franchising your business?
Locating suitable franchisees.

Did a business consultant help you through the process of franchising your business?
We are business consultants and have been applying our skills and knowledge.

What are your opinions on franchising?
Franchising creates a secure business environment within which to do business and affords many benefits to the whole group such as collective advertising, sharing of skills and ideas etc.

What are the 3 most important qualities that you look for in a potential franchisee?
Honesty, Diligence and Perserverence.

Where do you see your franchise in 5 years time?
If all goes well, we foresee a franchise network throughout South Africa. A similar franchise in the USA has recently been classified as the fastest growing franchise in America.

Green Leaf Franchise

When and how did you start your business?
After seeing a gap in the market I started Green Leaf in October 2004 with not more then R500.

What made you decide to franchise your business?
I do not see my self as a franchise, rather a job opportunity, but I have agents selling my products throughout South Africa.

What was the most difficult part of franchising your business?
Marketing my services and products was easy, because I knew there were people out there just looking for an opportunity like this.

Did a business consultant help you through the process of franchising your business?
After improving my business and products for two years I am now seeing a consultant that specializes in Business Development and Support Services, Social Responsibility, Development and Investment, as well as Leadership Development. I think it is very important to get people with the right knowledge to help you if you are serious about taking an entrepreneurship to a new level. I also believe in developing job opportunities and teaching people how to see opportunities within their community and developing it.

What are your opinions on franchising?
If you have something that can inspire people for a better tomorrow, why not share it with other people.

What are the 3 most important qualities that you look for in a potential franchisee?
Servant-Leadership (when your focus is not just on money, but on ways to improve the lives of people around you), good work ethics, believe that God will give you the strength and knowledge to make a difference in this world through what you do.

Where do you see your franchise in 5 years time?
I want to touch and inspire as many people possibly through my work.

The Chocolate Cafe Franchise
When and how did you start your business?
We started on April Fool’s Day in 1996, and were totally overwhelmed by the public’s response to our fudge. We just could not keep up with production, and our first weekend we kept the store open 24hrs per day for four days just to make enough fudge! We had customers coming in at 3am to buy some fudge.

What made you decide to franchise your business?
Franchising is the only way to expand your business and retain the “Owner-managed” element in every store. We have found this critical to the success of the business.

What was the most difficult part of franchising your business?
Finding good sites at reasonable rentals is key, and finding franchisees who have got what it takes to knuckle down and do the work.

Did a business consultant help you through the process of franchising your business?
We were initially approached by a broker who wanted a hefty down payment, and then would not guarantee any of his work! Our recommendation to any aspirant franchisor is to do 90% of the work yourself, and then get it rubber stamped by the experts.

What are your opinions on franchising?
Franchising works very well in countries where there is a strong work ethic. In South Africa, the previously advantaged are very used managing rather than working, and the previously disadvantaged expect to get rich now without having to work anymore. Having said that, the country is in a transition phase, and Franchising is one of the best models for transferring skills to both abovementioned groups. The skills they learn from the franchisor on how to manage their own business can then be applied to a larger business, or even taken back to the corporate world.

What are the 3 most important qualities that you look for in a potential franchisee?
1. Preparedness to work in the business themselves. 2. A strong desire to succeed. 3. The maturity to realize that success takes hard work, calling yourself an “entrepreneur” is not enough.

Where do you see your franchise in 5 years time?
We want to continue growing the brand recognition that the American Fudge Factory now enjoys to the point where we are able to place a store in each major city in South Africa. We are currently expanding the concept under the banner of The Chocolate Café, which incorporates The Fudge Factory, but offers a much wider range of products, with more chocolates and a sit down area where customers can enjoy a cup of premium coffee or hot chocolate while watching the making of the fudge.

Property Mania franchise

When and how did you start your business?
PropertyMania started 3 years ago, originally as a property portal for real estate agents and services. After the first year, and a bad start-up, the company was taken over by D Maritz, an entrepreneur for the past seven years, and it moved into the real estate sales arena. Operating mainly in the West Coast of the Cape Province, PropertyMania became a sustainable business with a totally different approach to real estate marketing.

What made you decide to franchise your business?

During 2005, PropertyMania got involved in the pre-selling of real estate on behalf of a few property developers, and the requirements of the developers were fast sales. Being a small company, this was not always possible, and after recruiting agents in various parts of the country turned out the opposite results than expected, the idea took shape that agencies operating for their own account will perform better. After finalising the concept and creating attractive incentives for franchisees, we started to advertise in Jan 2006 and opened our first branch in North West Province. Gauteng followed shortly thereafter and the Cape South Coast joined our team a month later.

What was the most difficult part of franchising your business?

The biggest challenge was to create a differentiation between us and the thousands of other agencies around. This was done, without re-inventing the wheel, with exciting results and the best yet, probably the most affordable price too.

Did a business consultant help you through the process of franchising your business?

PropertyMania strongly supports the idea of sharing skills and information and the franchise concept was handled by our partners and associated. We did not make use of one single consultant, but employed the services of a number of experts, mainly legal firms.

What are your opinions on franchising?

Franchising is probably the fastest way to increase your business footprint, but it definitely the more difficult way to manage a brand name. Each franchisee have his or her own ideas as how to run a business, and albeit mostly good ones, there are some ideas that cause more damage to the brand name and processes, than is worth our while.

What are the 3 most important qualities that you look for in a potential franchisee?

Guts, commitment and a desire to succeed.

Where do you see your franchise in 5 years time?

Our target is to have 500 branches operating in 2015, and we should reach the 50% in 5 years from now.

Mini Melts Franchise
When and how did you start your business?
Our brand originates in the USA. In October 2003 Brett Toker decided to leave a comfortable position at Discovery Health and exercise his entrepreneurial muscles by bringing the MiniMelts brand to South Africa. Less than a year later a manufacturing plant had been set up in Modderfontein and the franchise was launched.

What made you decide to franchise your business?
Two main reasons motivated the decision to franchise the business. First, it is widely acknowledged that the drive and commitment of individual owner-operators is a very powerful force within a business. Second, the franchisees fund their own businesses and this reduces the overall capital requirements of the franchisor in expanding the business – one of the effects of this is that the business can usually expand more quickly than would be the case if all outlets were company owned.

What was the most difficult part of franchising your business?
As with many franchise businesses the biggest challenge is to recruit the right profile of franchisees.

Did a business consultant help you through the process of franchising your business?
Early on in the process of setting up the business Brett Toker approached Franchize Directions to consult in the project. Franchize Directions took a view on the opportunity and became a shareholder in the franchise business early on, thereby committing a lot of consulting expertise to the project.

What are your opinions on franchising?
Franchising can be a very successful mechanism for expanding a business but the franchisor must take a long term view and not expect quick returns.

What are the 3 most important qualities that you look for in a potential franchisee?
Each franchise system is different but in MiniMelts we look for individuals who are highly entrepreneurial, have a strong sales & customer orientation and who are going to be actively involved in the business day to day.

Where do you see your franchise in 5 years time?   
Our goal at MiniMelts for the brand to become the best loved ice cream in South Africa. In the past two years we have developed a very solid and loyal customer base and we are on track to reach our goal.

Next month:

  • More New Franchise Ideas
  • Marketing your Franchise Online - Part 2: Optimising your website for Search Engines

 
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